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Steve
Steve

Steve

  • Kapsabet, Kenya
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Asked: 2023-02-19T09:32:07+00:00 In:

With the rise of e-commerce and online shopping, how can traditional brick-and-mortar businesses in Kenya adapt and stay relevant in an increasingly digital world?

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With the rise of e-commerce and online shopping, how can traditional brick-and-mortar businesses in Kenya adapt and stay relevant in an increasingly digital world?
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    4 Answers

    1. Austine

      Austine

      • Voi, Kenya
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      Develop a strong online presence: Traditional businesses can also develop a strong online presence by creating a website or social media pages to showcase their products and services. This can help them reach new customers and stay relevant in the digital age.

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    2. Steve

      Steve

      • Kapsabet, Kenya
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      1. Collaborate with e-commerce platforms: Brick-and-mortar businesses can collaborate with e-commerce platforms to expand their reach and offer their products and services to a wider audience. This can help them leverage the benefits of e-commerce while still maintaining their physical presence.
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    3. Sam

      Sam

      • Narok, Kenya
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      Offer multiple channels for customers to shop: Traditional businesses can offer customers multiple channels to shop, including online and in-store options. By providing customers with different options, they can cater to different customer preferences and increase their reach.

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    4. David

      David

      • Nairobi, Kenya
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      Focus on customer experience: Brick-and-mortar businesses can differentiate themselves from online businesses by focusing on providing excellent customer service and creating a unique in-store experience. They can also offer personalized services and build relationships with their customers to encourage repeat business.

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